Help · Your shop online
Who came back, email, WhatsApp, photos and codes
How many people returned, a quick email to old or new customers, numbers for a WhatsApp group, photos on the customer screen, and promo codes.
Marketing is who you talk to, and what you put in front of them. Design is how the shop page looks. Link & QR is how they find you. Open Marketing behind More on the rail, or from More on a phone.
Who came back
The first numbers are people in your book: how many have bought, how many came back (two visits or more), and how many have been once. Table seats and unnamed walk-ins stay out, so a cafe's Table 3 is not someone you write to. The same cut lives on Customers, behind the pulse. Here it is the first screen because you are about to talk to those people.
Email old customers or new ones
Pick Came back, First visit or Everyone. Type a subject and a message, press Open in Mail, then pick Gmail, Outlook or the mail app on this phone. Addresses go in BCC, so they cannot see each other. Pasal does not send the letter for you. A blast through the order mailer would mix a shout with a receipt on the same reputation. If the list is too long for one mail window, the addresses are copied instead. Paste them into BCC.
A WhatsApp group
WhatsApp will not let a shop page create a group. Press Copy numbers, then on your phone: WhatsApp, New group, add those numbers. Nepal mobiles get the 977 country code on the paste so the add field accepts them.
Photographs on the customer screen
These play on the screen that faces the queue when nobody is being billed. They do not change your shop page. Add them on Marketing, then pick how long each photograph stays, then press Preview to see the photographs at rest and the bill the customer sees when you ring something. Open the counter and press Customer screen to put that on this computer's second window, or sign in on an iPad and open Customer screen there. See Ring a sale at the counter.
Until you add photographs here, that screen uses pictures from your shop page: the hero, About photos, then live products. Clearing the album goes back to that fallback. The shop page itself never reads this album.
Promo codes
A code customers type at checkout lives here too, not on Shop profile. Type a code, a percentage, press Add. Share it on Instagram or WhatsApp. The switch turns it off any time. See Run a promo code and Point a promo code at one event or a few products.
Promo codes, and the counter that shows the photographs, are Pro tools. The people numbers, the email door and the WhatsApp paste are on every shop. See What Pro costs and how to turn it on.
- Share your shop linkPut your catalog on Instagram, WhatsApp, a QR at the counter, or your own domain.
- Pick a template, keep your coloursSwap the whole look of your shop in one tap, and put your own colours back if the new ones are not yours.
- Run a promo codeCreate a discount code customers type at checkout.