Connect Pasal to ChatGPT or Claude

You can ask ChatGPT or Claude about your shop in plain words: today's sales, what sold best, what is running low, which orders are waiting, and how much is owed on khata. This guide walks you through the first connection, step by step.

The assistant reads your figures. It cannot change orders, stock, prices or money. It can save a new look for your shop only if you tick that separately.

Before you start

• Pasal Pro. Asking from ChatGPT or Claude is part of Pro. A trial counts.
• The owner switches it on. It is off for every shop until the shop owner turns it on in Settings. Staff cannot turn it on.
• Who can connect. Once it is on, the owner and staff can each connect their own ChatGPT or Claude. Each person signs in with their own Pasal account and sees only what their own Pasal permissions allow. A cashier without Analytics, for example, gets no sales figures.
• A ChatGPT or Claude account that lets you add a custom connector. Not every plan or workspace shows this option; see If something goes wrong below.

1. Turn it on in Pasal

1. In your Pasal dashboard, open Settings → AI assistants.
2. Switch on Let AI assistants read this shop. The line under it changes to "On".
3. Under Connector address, press Copy. The address is https://pasal.studio/mcp. It is the same for every shop: Pasal knows which shop from the Pasal account you sign in with.

2. Connect ChatGPT

Use this if you use ChatGPT. For Claude, skip to section 3.

Quicker: in Settings → AI assistants, press Connect ChatGPT. It copies the address and opens ChatGPT's Plugins page, so you can start at step 2 and paste the address in step 3.

1. Open chatgpt.com on a computer and sign in. In the left sidebar, open Plugins (or go to chatgpt.com/plugins).
2. Press Add at the top right, then Add custom MCP server.

3. Fill in the form:
   • Name: Pasal.
   • Description: optional. For example "My shop's sales, stock and orders".
   • Connection: keep Server URL selected and paste https://pasal.studio/mcp.
   • Authentication: OAuth. Leave Advanced OAuth settings as they are; ChatGPT fills them in from Pasal.
4. ChatGPT warns that custom servers are not checked by OpenAI. Read it, then tick I understand and want to continue.
5. Press Create as a plugin.

6. ChatGPT opens pasal.studio so you can say yes. Follow section 4, Say yes on pasal.studio, then come back to ChatGPT.
7. Pasal now has its own page in ChatGPT. Press Try in chat to start a chat with it. In any chat later, type @Pasal at the start of your question to use it.

3. Or connect Claude

Quicker: in Settings → AI assistants, press Connect Claude. Claude opens Add custom connector with the name and address already filled in; check them, confirm, then follow section 4.

1. Open claude.ai and sign in. In the left sidebar, open Customize, then Connectors. (Claude's old Settings → Connectors page now points here.)
2. Press Add at the top right, then Add custom connector.

3. Type Pasal as the name and paste https://pasal.studio/mcp as the MCP server URL.
4. Press Continue. Claude opens pasal.studio so you can sign in and say yes: follow section 4, Say yes on pasal.studio.
5. Back in Claude, Pasal shows in your connectors list. Start a new chat and ask. If Claude does not use Pasal, check that Pasal is switched on in the chat's connectors menu.

On a Claude Team or Enterprise plan, an owner of the Claude organisation may need to add the connector first.

4. Say yes on pasal.studio

ChatGPT or Claude opens a page on pasal.studio. Sign in to Pasal if it asks. Check the shop name and that it says it will send you back to chatgpt.com for ChatGPT, or claude.ai (or claude.com) for Claude. Then choose what to allow:

• Read sales, items, stock, orders, bookings and khata totals. Ticked to start with. This is what lets the assistant answer questions. Numbers and product names only.
• Also customer names and phone numbers. Off to start with. Tick it only if you want the assistant to name customers on orders, bookings and khata. Left off, names, phone numbers and emails stay hidden. PAN and VAT numbers are never shown either way.
• Draft, publish and undo looks. Off to start with. Tick it only if you want the assistant to keep draft looks for your shop and, when you say so, make one live; customers see a published look straight away. Drafts stay private, and previews never need it. You can also leave it off now: the first time you ask the assistant to keep or publish a look, it sends you back to this page to tick it.

Press Allow. Pasal sends you back to ChatGPT or Claude. Not now sends nothing and connects nothing.

How long a yes lasts. Reading lasts three months and renews by itself while you keep using it. Saving looks ends 30 days after you allowed it; after that the assistant asks you again.

5. Ask your first questions

Ask the way you would ask a person. In ChatGPT, start with @Pasal. Some to try:

• "How did sales go today compared with last Saturday?"
• "What were my best sellers this month?" Months follow Bikram Sambat unless you ask for AD.
• "What is running low on stock?"
• "Which orders are still to pack?"
• "How much is owed on khata, and on how many accounts?"
• "What bookings do I have today?"
• "Make my corners rounded and show me a preview." A preview is a link only you see; it does not change your shop.

The numbers are the same ones your Pasal dashboard shows. If an answer looks wrong, check it against Analytics or the order board, and tell us.

When ChatGPT is about to save a look, it asks you first.

6. See or take back access

• In Pasal (owner): the owner opens Settings → AI assistants. Under Connected, each connection shows who allowed it, when, what it covers and when it was last used. Revoke stops one; Revoke all stops every one for the shop. Staff do not see this page; to end your own connection, ask the owner to revoke it.
• Recent questions, also on the owner's page, shows the last 50 questions: the kind of question (sales, stock and so on), who asked, when, and whether it was answered. Pasal does not keep the words or the answer, and keeps this list for three months.
• Switch it off. Turning off Let AI assistants read this shop stops all reading at once until you turn it on again. It does not end a yes to save looks; use Revoke for that.
• Design yeses are also listed in Design → ChatGPT, with Revoke there too.
• In ChatGPT or Claude: remove Pasal from ChatGPT's Plugins list, or from Claude's Customize → Connectors. That stops the app asking; revoking in Pasal is what ends the yes.

Where your shop's data goes

What the assistant reads goes to the company that runs it: OpenAI for ChatGPT, Anthropic for Claude, under their own terms. Customer names and phone numbers go only if the person ticked that when they said yes, and their Pasal sign-in can see customers.

If something goes wrong

• ChatGPT has no "Add custom MCP server". Your ChatGPT plan or workspace may not allow custom servers. On a work or school workspace, ask its admin. Claude is the other option.
• Claude has no Customize or no "Add custom connector". Your plan may not allow it, or on Team and Enterprise an owner of the Claude organisation may need to add it.
• "This shop has not switched on AI assistants". The owner turns it on in Settings → AI assistants (section 1). Then ask again.
• "…is part of Pasal Pro". The shop is not on Pro. The owner can see plans in Settings → Plan & billing.
• "Not allowed to read shop figures". The Read tick was off when you said yes. Remove Pasal in ChatGPT or Claude, connect again, and leave Read ticked.
• The Read tick is greyed out on pasal.studio. AI assistants are off for the shop, or the shop is not on Pro. The page says which. The owner fixes it in Settings → AI assistants, then you connect again.
• "Does not have the … permission". Your own Pasal sign-in cannot see that part of the shop, for example Khata. The owner can give it under Settings → Who works here.
• "More than 60 questions in a minute". Too many questions at once (60 a minute on one connection, 120 a minute for one person). Wait a minute and ask again.
• It asks you to sign in again. The connection was revoked, or it was not used for three months. For looks, the permission ends after thirty days. Say yes again on pasal.studio (section 4), and tick Draft, publish and undo looks again if you want the assistant to keep working on looks.
• It asks you to connect again when you ask it to keep a draft, publish a look or undo one. You left Draft, publish and undo looks off. Say yes again on pasal.studio and tick it this time.
• It says it cannot save a look. AI assistants are off, the shop is not on Pro, or your sign-in cannot change Design. The message says which. Connecting again does not fix these: the owner can (Settings → AI assistants, Plan & billing, or Who works here), or make the change yourself in Design.
• "This request did not come from an app Pasal knows". Close the tab and start the connection again from ChatGPT or Claude, not from a link someone sent you.

More: Ask Pasal from ChatGPT or Claude covers what the assistant can see in detail, and Design your shop with ChatGPT covers saving looks.