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Help · Selling

Sell one product in several sizes and colours

One kurta, three sizes and four colours: one product page, its own price per size, and sold out one size at a time.

A kurta in S, M and L is one product, not three. Sizes and colours keep it that way: one page, one photo set, one row in your catalog, and the shopper picks which one they want before it goes in the bag.

  1. Edit the product and open Sizes, colours and stock. It stays folded away until you need it, because most products never do.
  2. Add your sizes. Tap the suggestions, or press + Other and type your own, pressing enter or comma after each. The suggestions are the sizes you already use elsewhere in your shop, so the second garment is faster than the first.
  3. Add your colours the same way with + Add. Type them the way you would say them: Indigo, Off-white, Mustard.

The two headings are yours to rename. Option name starts at Size and Colour, but a bakery selling cake by the pound wants Weight, and a jeweller wants Metal. Whatever you type is the heading your customer reads.

A price per size

Tap a size chip and its own fields open underneath. The Price box is empty by default and shows the product's own price in grey: leave it alone and that size charges the price at the top. Fill it in and that size charges its own. A large tea at NPR 90 next to a regular at NPR 60 is two numbers, not two products.

Each size can carry its own Sale price too. Colours do not carry prices, only sizes do, which keeps the arithmetic honest: the shopper is never shown two numbers that both claim to be the price.

Running out of one size

Three levels, smallest first:

  • One size, or one colour, everywhere. Tap the chip and switch it to Sold out. Out of L in everything, whatever colour.
  • One colour in one size. The What has run out grid at the bottom is a box per pair. Tick Indigo against M and only that combination goes; Indigo in L and Mustard in M carry on selling.
  • The whole product. Toggle the product off in the catalog list, see Manage your catalog.

A sold-out size is shown to shoppers, greyed and untappable, rather than hidden. Somebody who wears L and sees L crossed out knows to come back; somebody who sees no L at all assumes you do not stock it.

Photos per colour

Each colour has a Dot, the swatch on the page, which Pasal guesses from the name and you can correct, and its own Photos. Upload the indigo shots against Indigo and the page swaps to them the moment a shopper taps that swatch. A colour with no photos of its own falls back to the product's, so you can do your bestseller properly and leave the rest.

What the shopper sees

Colours first as swatches, then sizes as chips, with the chosen one named beside the heading. A size that costs more than the others says so on its chip; sizes that all cost the same do not clutter themselves with repeated prices. The price above updates as they choose.

In the bag and on the order it reads Kurta (Indigo, M), and at checkout as Indigo · M · 1 under the name. That is one reason to name sizes the way you would say them out loud: whatever you type is what you will be reading off an order at seven in the evening.

At the counter and afterwards

  • The till asks. Tap a tile that has sizes and a sheet opens, Choose a size for Kurta, one button per size with its price. The till works in sizes only, so a product with colours rings up on its size and you write the colour on the bill if you need it.
  • The printed bill carries the option inside the line name, so the customer's copy says Kurta (Indigo, M) with no extra column.
  • Returns started from the order keep the variant, because it is part of the line. A walk-in return with no order behind it has a Size / variant box to type it into. See Handle returns and exchanges.

Two things worth knowing

Renaming carries, deleting does not. Rename M to Medium and everything you had ticked as run out follows the new name. Delete a size and its ticks go with it, which is right, but it is not undoable.

A shopper mid-basket loses a line you delete. If someone has Indigo M in their bag and you delete that size, or mark it sold out, that line drops out of their bag rather than quietly repricing itself to something they did not choose. Better to edit sizes in the morning than at eight on a Friday.

Sizes and colours are for things sold by the piece. A shop selling by the kilo wants Sell loose goods by weight instead, and the two do not mix.

  1. Manage your catalogAdd products, photos, prices, and take items off the shelf when you are out of stock.
  2. Sell loose goods by weightPrice rice, dal, sugar or oil per kilo and let customers pick an amount.
  3. Handle returns and exchangesLog what comes back for a refund or a size swap, and see why it keeps happening.
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